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Included Service

Service Owner

Service Manager

Customer e-List

Service Dependencies

CommonSpot

Donna Taber

Nathan Reimer

cit-cms-hosting-l@cornell.edu

 

ColdFustion ColdFusion

Donna Taber

Nathan Reimer

coldfusion-hosting-l@cornell.edu

 

LAMP

Donna Taber

Jon Atherton

cit-lamp-hosting-l@cornell.edu

 

Static

Donna Taber

Jon Atherton

 

Fedora

Donna Taber

Richard Marisa

staticwebhosting-l@cornell.edu

 

uPortal/myCornell

Donna Taber

Jon Atherton

portal-hosting-l@cornell.edu

 

SCOPE

In Scope:

  • Details the steps necessary to communicate outages to CIT Hosting customers.
  • Identifies the roles and responsibilities of CIT staff, regardless of reporting structure, necessary to communicate outages to CIT Hosting customers.

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