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Included Service | Service Owner | Service Manager | Customer e-List | Service Dependencies | ||||
---|---|---|---|---|---|---|---|---|
CommonSpot | Donna Taber | Nathan Reimer | cit-cms-hosting-l@cornell.edu |
| ||||
ColdFustion ColdFusion | Donna Taber | Nathan Reimer | coldfusion-hosting-l@cornell.edu |
| ||||
LAMP | Donna Taber | Jon Atherton | cit-lamp-hosting-l@cornell.edu |
| ||||
Static | Donna Taber | Jon Atherton |
| Fedora | Donna Taber | Richard Marisa | staticwebhosting-l@cornell.edu |
|
uPortal/myCornell | Donna Taber | Jon Atherton | portal-hosting-l@cornell.edu |
|
SCOPE
In Scope:
- Details the steps necessary to communicate outages to CIT Hosting customers.
- Identifies the roles and responsibilities of CIT staff, regardless of reporting structure, necessary to communicate outages to CIT Hosting customers.
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