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  • Key service names
  • Approximate start time of the outage (or when problem was noticed)
  • Day and date
  • Wiki Markup\[WHEN APPLICABLE\] Specify which groups of people, which platforms, and how the services are affected (for example, slow, unavailable, some parts working and others not)

For example: NUBB has been experiencing problems since approximately 8:00 a.m. on Monday, May 4. Users are unable to access the NUBB web site to view their network usage information.

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